This is the Origin policy that basically forced Valve to act and implement their own: https://help.ea.com/en-us/help/account/returns-and-cancellations/ https:/

This is the Origin policy that basically forced Valve to act and implement their own: https://help.ea.com/en-us/help/account/returns-and-cancellations/ https://help.ea.com/en-us/help/account/returns-and-cancellat... * Within 24 hours after first launching the game * Within 7 days from date of purchase * (If pre-ordered) Within 7 days of game release date Valve gives to a little more calendar time, but Origin has no play time limit as far as I can tell.