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We do. Albeit they're scattered within several federal and state level agencies, with differing jurisdictions and enforcement policies. Some examples: http://w
by cosmie 10y ago
We do. Albeit they're scattered within several federal and state level agencies, with differing jurisdictions and enforcement policies. Some examples:
http://www.consumerfinance.gov/ http://www.consumerfinance.gov/
https://www.ftc.gov/about-ftc/bureaus-offices/bureau-consumer-protection https://www.ftc.gov/about-ftc/bureaus-offices/bureau-consume...
https://www.usa.gov/state-consumer https://www.usa.gov/state-consumer
From personal experience, your state level agencies are far more responsive than federal. For example, if an insurance company ever starts playing coy with your claims, the mere threat of lodging a complaint with the state insurance commission is usually enough to cut through the crap. And actually lodging a complaint will quickly cut through the rest.
If in doubt, just hit up your state attorney general's office. If the right division doesn't fall under them, they'll still be able to direct you to the right place. And having been exposed to consumer complaints in two previous jobs, the vast majority of "official" complaints we received were from state AG offices. Making them my preferred first stop when I personally want to make a complaint and have it followed up on.