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Ask HN: Fair price

1 points by c-smile 10y ago

This is about my Sciter engine ( http://sciter.com ) Sciter has 3 price models for the license: INDIE (3 employees), BUSINESS (20 employees) and ENTERPRISE. Customer: company producing portable medical devices ( ultrasound scanners with displays, each device is about 5,000 euros or so ). Their stuff is around 100 people. They want to buy Sciter's INDIE license with the reasoning that they have just 2 programmers. I am happy that team of just 2 programmers can create as firmware as associated desktop software with the Sciter. But somehow it does not sound fair. How you would decide what to do in such cases? Sell them INDIE license or insist on at least BUSINESS?

ebbv 10y ago
Shouldn't be too surprising they're going to try to pay as little as possible. You should charge what you think that you should charge, especially if you have reason to believe they can afford it.
sharemywin 10y ago
You could give them a discount $1000 off the first year. That way you continue to get $620/yr.
- sharemywin 10y ago
  but, if there aren't reasonable alternatives or your the cheapest stand your ground.
sbierwagen 10y ago
Enterprise purchasing people are always going to try to get the cheapest license, because that's their job! Just tell them licensing is based on total headcount, not number of programmers.
- sharemywin 10y ago
  you also may want to update it your site for the future.
davelnewton 10y ago
IMO the pricing page should put the employee information in the pricing boxes; I had to scroll to see anything at all relating to size. Your licensing is clear (delta the discoverability thing). You explicitly state it's the number of employees, not the number of developers. I don't see how it's even a question. You have to weigh the potential loss of a single customer, who might move to something like Electron, vs. keeping your pricing model intact. The idea of offering a first-year discount isn't unreasonable.
- c-smile 10y ago
  Problem is that they have sent me a message and I replied that this is about number of employees, not number of programmers, etc. And they are keep asking for INDIE. Sigh.
  - davelnewton 10y ago
    So, you either say "That's not what it says", or you work a deal.

Ask HN: Fair price

1 points by c-smile 10y ago

ebbv 10y ago

Shouldn't be too surprising they're going to try to pay as little as possible. You should charge what you think that you should charge, especially if you have reason to believe they can afford it.

sharemywin 10y ago

You could give them a discount $1000 off the first year. That way you continue to get $620/yr.

sharemywin 10y ago
but, if there aren't reasonable alternatives or your the cheapest stand your ground.

sbierwagen 10y ago

Enterprise purchasing people are always going to try to get the cheapest license, because that's their job! Just tell them licensing is based on total headcount, not number of programmers.

sharemywin 10y ago
you also may want to update it your site for the future.

davelnewton 10y ago

IMO the pricing page should put the employee information in the pricing boxes; I had to scroll to see anything at all relating to size. Your licensing is clear (delta the discoverability thing). You explicitly state it's the number of employees, not the number of developers. I don't see how it's even a question. You have to weigh the potential loss of a single customer, who might move to something like Electron, vs. keeping your pricing model intact. The idea of offering a first-year discount isn't unreasonable.

c-smile 10y ago
Problem is that they have sent me a message and I replied that this is about number of employees, not number of programmers, etc. And they are keep asking for INDIE. Sigh.
- davelnewton 10y ago
  So, you either say "That's not what it says", or you work a deal.