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In most cases the service you get is merely a function of how well managed the place is that's it. I believe that it's somewhat unfair to withhold an employee's

In most cases the service you get is merely a function of how well managed the place is that's it. I believe that it's somewhat unfair to withhold an employee's salary because their management is dysfunctional. Even if they were downright lazy they still work somewhere where they are allowed to be downright lazy. I say this as someone who has worked for both very dysfunctional management as well as very functional, process oriented management. The difference between how well customers were served was like night and day. Some issues that contributed to the dysfunction was lack of training and lack of feedback. Also, in many places tips are pooled, every single person I know who was a tipped employee was part of a tip pool, so you probably taking away salary from an amazing server in the process. Sometimes back of the house is tipped out a small percentage as well. Restaurant service is, above all, a team effort, so basically tipping is super unfair no matter how you slice it.

coredog64 10y ago
My brother-in-law is a waiter and his work complaints echoed this. At his current employer they pool tips, but mgmt has overstaffed for nights that are traditionally slow. That means easier work, but also less money. In places where they don't pool the direct wait staff might still need to give a cut to others. It was explained to me that the busboys will sandbag you if they feel cheated, and then good luck turning over tables in your section when they haven't been cleared.
- nommm-nommm 10y ago
  >mgmt has overstaffed for nights that are traditionally slow Of course management doesn't have an incentive not to over staff because they aren't paying the employees hardly anything anyways. Add that with employees bribing^H^H^H^H^H^H^Htipping other employees and, wow, what a dysfunctional system. I'd imagine bartenders would pretty much always be required to pool tips with each other since whenever there's more than one working they always work in a team.

coredog64 10y ago

My brother-in-law is a waiter and his work complaints echoed this. At his current employer they pool tips, but mgmt has overstaffed for nights that are traditionally slow. That means easier work, but also less money. In places where they don't pool the direct wait staff might still need to give a cut to others. It was explained to me that the busboys will sandbag you if they feel cheated, and then good luck turning over tables in your section when they haven't been cleared.

nommm-nommm 10y ago
>mgmt has overstaffed for nights that are traditionally slow Of course management doesn't have an incentive not to over staff because they aren't paying the employees hardly anything anyways. Add that with employees bribing^H^H^H^H^H^H^Htipping other employees and, wow, what a dysfunctional system. I'd imagine bartenders would pretty much always be required to pool tips with each other since whenever there's more than one working they always work in a team.