That's absurd. I could make an even more valid argument that employees should be aiming for perfection in their work, regardless of the incentive of a tip. In J

That's absurd. I could make an even more valid argument that employees should be aiming for perfection in their work, regardless of the incentive of a tip. In Japan, no one tips, and customer service is better than anywhere else on earth. Dangling money on a stick is a loser's game. Winners have pride in their work.