3 ms·
You might argue that this is stupid, because it's a catch 22; unless everyone does it, you lose as a business if you do it; nothing motivates people more than r
by shadowmint 10y ago
You might argue that this is stupid, because it's a catch 22; unless everyone does it, you lose as a business if you do it; nothing motivates people more than raw dollar value and you'll either lose your staff or have to put prices up to pay them more.
...but, you look at Uber, and there's no tipping there; and it's great for the consumer, and (astonishingly) drivers seem fine with it, despite objectively being exploited blatantly and paid less than taxi drivers.
So, maybe there is something to be said for an all digital disruption to the food scene, somehow...
Honestly, I can't see how it would work though; you have to actually demonstrate that your new 'no tip' solution works somehow, not just armchair philosophize about some way to 'magically make tipping disappear?'
- chipperyman573 10y agoUber also pays drivers more than they charge users to begin with.
- shadowmint 10y agoSure, I'm just saying, it's clear you can make a business out of this sort of thing. Whether it's profitable, that's another question, clearly. Like I said, I can't imagine how it would work; but maybe there is some kind of like, 'you subscribe to a service, the service pays out 'tip equivalents', you don't have to tip' scheme that might make sense there somewhere. Basically, it's not totally implausible there might actually be a business that solves the whole tipping thing somehow.
- oddlyaromatic 10y agoI think you were right about the catch 22 thing, which is the core problem that this article misses. Uber doesn't have tipping but don't you rate your rides in a way that can ultimately reduce the amount of work that driver gets? It has the punishment inverse of tipping.
- notimetorelax 10y agoUber might not be the best example as they are losing money like crazy to incentivise drivers and customers.