Hey there, in reading your comment I feel like you are trying to make some good points, but you're getting downvoted heavily because of the tone and language yo

Hey there, in reading your comment I feel like you are trying to make some good points, but you're getting downvoted heavily because of the tone and language you're using. Your language feels really personal and negative, like you decided just to go off on a rant. That's generally discouraged on HN - but there are always exceptions, especially if it's a topic or moment in time when a rant is actually called for. The best thing in your comment is this sentence: There's this thing about bedside manner that technically adept people need to cultivate, just as doctors do. That's a well-put sentence, plus, I feel like you're on to something. I feel the same way, incidentally. I don't think it's productive or collegial to tell someone to "RTFM" or "use Google". If you're struggling with something right in that moment, the best thing to do is show some kindness and empathy and sit down and help. Then, once the problem is resolved, that's the moment where you can "teach a man to fish". You seem like you have a talent for writing and your vocabulary and prose are quite good - just rework the tone and omit the profanity and you'll see some upvotes.