Thank you, that is excellent advice. I didn't consider the utility of ongoing communication and you're absolutely right about setting appropriate expectations

Thank you, that is excellent advice. I didn't consider the utility of ongoing communication and you're absolutely right about setting appropriate expectations with everyone, especially those I may not deal with on a daily basis. Diplomacy is better than defensiveness. I do want people to know that I'm accessible, and should do a better job of spreading that message.