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Thanks for the reply. 1 and 3 should be solvable by talking to potential customers in the market, while I guess 2 is a pragmatic choice based on time. I do a b
by danieltillett 10y ago
Thanks for the reply. 1 and 3 should be solvable by talking to potential customers in the market, while I guess 2 is a pragmatic choice based on time.
I do a bit of angel investing and I have found far more value talking to non-customers in the target market than to actual customers. My experience is many startups end up creating a product too focused on the specific needs of their current customers at the expense of future customers. I prefer to invest in a startup that has built a product that I think has general appeal in the market and zero customers than one that has a few customers and a product that has lost some of its general appeal. These startups are also way cheaper which covers a lot of mistakes by me.
The only downside is you have to vet more companies, but this approach has got me access to some rather good startups that I would not have had a chance once they had traction.
- lpolovets 10y agoI agree with you: there's a lot of value in talking to non-customers, too. Sometimes that's easy because we know a lot of potential customers for a startup, and sometimes it's hard because a startup is operating in a fairly obscure field.
- danieltillett 10y agoIf you have trouble finding potential customers then the startup will too. I have asked the startup to help me find these people and if they can't help me then this is a massive warning sign for me.