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The only store in Bumfuck doesn't operate a giant online marketplace and therefore is very unlikely to refuse to serve me because of a computer glitch, or becau
by bambax 10y ago
The only store in Bumfuck doesn't operate a giant online marketplace and therefore is very unlikely to refuse to serve me because of a computer glitch, or because someone somewhere hacked my account, or because I changed the username on my Kindle (https://www.reddit.com/r/amazon/comments/5gvgdl/using_a_amazon_kindle_fire_destroyed_my/ https://www.reddit.com/r/amazon/comments/5gvgdl/using_a_amaz...)
In any case I can always walk up to the manager at Bumfuck General Store and resolve any disagreement we might have, simply by... talking. Also, said manager is in charge, he can make decisions and reverse previous decisions.
Amazon employees aren't in charge of anything, the system is. They can read what's on their screen, and press a few buttons on screens that have choices, and that's it.
The problem with automation isn't only that robots are displacing humans, but that at the same time it's changing humans into robots (dumb ones).