I guess it depends. I see other people saying that's the quality they've come to expect of the company and it's software. I've never used the software, nor dea

I guess it depends. I see other people saying that's the quality they've come to expect of the company and it's software. I've never used the software, nor dealt with the company, so I have no frame of reference but... If they were a great company and had one bad accident, then yeah, I'd feel sorry for the co-owner. But if the company had a choppy reputation to begin with, then I don't feel so bad