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I'm not saying that all retail jobs will go... yet. But the number of employees per store will go down, and since there is a large absolute number of retail wor
by srssays 10y ago
I'm not saying that all retail jobs will go... yet. But the number of employees per store will go down, and since there is a large absolute number of retail workers, it will still be bad.
Secondly, once people get used to shopping at stores where they don't have to line up to pay, the new experience will become expected by consumers.
So there is a double effect whereby stores who adopt the new tech will save money on payroll, and stores that don't will lose some business.