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If support team is vulnerable to abuse, so deal with it. For example, stop blocking accounts due to abuse reports. Just block account ability to contact with re
by ordu 10y ago
If support team is vulnerable to abuse, so deal with it. For example, stop blocking accounts due to abuse reports. Just block account ability to contact with reporter. Make some automatic abuse detection system to deal with most popular cases. Invent some type of carma for users, keep it hidden, but let this carma influence on decision making of support team or abuse detection system.
A little courage to face problem and some creativity to brain storm a solution... But Skype team seems lacking will to solve any problems.