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What kind of firm are you in (and perhaps more important: country/culture)? I've actively been a friendly pita wherever I worked and always found people to help
by wjnc 10y ago
What kind of firm are you in (and perhaps more important: country/culture)? I've actively been a friendly pita wherever I worked and always found people to help search for answers, even if the question was not really in the line of work. Have a discussion related to tax and payrolling going on right now. Couldn't make sense of company policy even when reading / quoting the law (ianal). Still the surroundings stay friendly (or I'm in massive bubble). Getting into trouble for having a (truthful) opinion, sounds like a showstopper to me. Just don't email the big shot CEO if you haven't got your story straight, that would be my perferred level of openness.
- HCIdivision17 10y agoI really like the term "friendly pita". When people complain about tech support being unhelpful, I've often found the opposite. Be genuinely friendly and relentless and I've found even incompentent people will fix things. Which I also genuinely appreciate. Sincerity helps, both as a shield and as a way to diffuse the inevitable frustration that comes from troubleshooting tech. Of course, I've got a strong force of will, too, so I tend to mix poorly with charlatains like the grandfather's post. I really feel for the souls who have to work under that jerk.
- Declanomous 10y agoNon-profit foundation. I'm definitely a friendly PITA. Most of my coworkers get it, though some definitely think that I'm just creating more work for myself. It's really only the IT director who is so defensive, and unfortunately he has the power to back it up. HR goes out of their way to find answers to questions, and my immediate coworkers are really driven.