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Rebtel forfeits customer's money without letting them know
- tonylxc 10y ago"Note that any purchased Rebtel credit will expire after twelve (12) months of inactivity." I'm one of their customers. My credit is gone without any reminders or notification. I have been left in dark until I tried to use the service yesterday and found out that my credit is gone. The credit is literally my money. Comparing to what Skype does (https://support.skype.com/en/faq/FA10378/how-do-i-reactivate-skype-credit https://support.skype.com/en/faq/FA10378/how-do-i-reactivate...), this is totally irresponsible and unacceptable to me. They provide no way of "reactivate" the credit. So guys, be aware of such irresponsible service providers and check your provider's terms.
- tonylxc 10y agoFound a settlement regarding to Skype's inactive credits back in 2010: https://techcrunch.com/2010/01/14/skype-credits-inactivity-settlement-4/ https://techcrunch.com/2010/01/14/skype-credits-inactivity-s..., clearly Rebtel's behavior should be against the law.