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I've never seen a $25 authorization hold before. Usually Lyft does something like $5. In any case, once the charge is captured, the rest of the authorization sh

by eridius 10y ago

I've never seen a $25 authorization hold before. Usually Lyft does something like $5. In any case, once the charge is captured, the rest of the authorization should go away (and the charge is captured as soon as you rate/tip the driver, or after 24 hours, whichever comes first).

Cyph0n 10y ago
That makes sense. It would be really helpful if the user is notified if an authorization hold is required for the next ride, though.
- eridius 10y ago
  An authorization hold should happen for all rides, but it's normally not very large. The whole point of it is so you can't get a ride and then have their charge fail because you don't actually have any money. Any company that provides a service before payment can be expected to do the same thing (e.g. basically any company that's part of the gig economy). The perfect authorization hold is one that's for the exact amount you'll be paying later, but in most cases that amount can't be predicted, so companies try to slightly overshoot (because they can always charge less than the hold, but if they try and charge more it will fail if you don't have any more money). If you got a $25 authorization hold from Lyft there's a couple possibilities that come to mind. The first is that Lyft thought your ride would in fact come somewhere close to $25 (after tip). The second is that if you're a new customer, they likely consider you a much higher risk of fraud, and therefore want to err generously on the side of overshooting the estimate, instead of trying to place a lower hold and risk not being able to capture the real cost of the ride. Also, if you hailed your ride without providing a destination, they wouldn't have been able to produce a usable estimate.
  - Cyph0n 10y ago
    It was my first ride, so it was probably an anti-fraud measure. Still, a simple notification like "we will be charging you $25 to verify your card" would have been great. Interestingly, I use Uber semi-regularly, and they don't hold anything. They probably only did it for the first ride.

by eridius 10y ago

Cyph0n 10y ago

That makes sense. It would be really helpful if the user is notified if an authorization hold is required for the next ride, though.

eridius 10y ago
An authorization hold should happen for all rides, but it's normally not very large. The whole point of it is so you can't get a ride and then have their charge fail because you don't actually have any money. Any company that provides a service before payment can be expected to do the same thing (e.g. basically any company that's part of the gig economy). The perfect authorization hold is one that's for the exact amount you'll be paying later, but in most cases that amount can't be predicted, so companies try to slightly overshoot (because they can always charge less than the hold, but if they try and charge more it will fail if you don't have any more money). If you got a $25 authorization hold from Lyft there's a couple possibilities that come to mind. The first is that Lyft thought your ride would in fact come somewhere close to $25 (after tip). The second is that if you're a new customer, they likely consider you a much higher risk of fraud, and therefore want to err generously on the side of overshooting the estimate, instead of trying to place a lower hold and risk not being able to capture the real cost of the ride. Also, if you hailed your ride without providing a destination, they wouldn't have been able to produce a usable estimate.
- Cyph0n 10y ago
  It was my first ride, so it was probably an anti-fraud measure. Still, a simple notification like "we will be charging you $25 to verify your card" would have been great. Interestingly, I use Uber semi-regularly, and they don't hold anything. They probably only did it for the first ride.