"please explain it to me" is almost rhetorical - what is there to explain? Was it molten salt, or some other substance besides water? Was it really plain honest

"please explain it to me" is almost rhetorical - what is there to explain? Was it molten salt, or some other substance besides water? Was it really plain honest H2O just below the natural boiling point at that altitude? How could there possibly be anything to explain? Thus the virality of this story - simple and understandable by anybody. Your explanation is "the injuries were so bad and McDonald's was so mean" but that should not be a legal justification. Oh, so the woman was being reasonable, just wanted McDonald's to pay her medical bills - no, that's not reasonable either. I can't buy $1 bag of candy and then get my dentistry bills paid by the manufacturer, even if it was "closer to 100% sugar than is reasonable". Yeah, no metaphor will be exactly the same, but the situation is clear. Here's another one: someone buys a kitchen knife, and then cuts off their finger. Manufacturer has to pay? I'm sure some people in this vast country have said "man these knives are way too sharp" while the manufacturer says "our customers want the knives to be sharp". McDonald's sold coffee near the boiling point. It was not defective or misleading. Something very unfortunate happened. And here in America someone has to pay for it! But that's not actually fair. If you really want this unfortunate woman to have her medical expenses paid for, have your government give her the money, sharing in the expense via your taxes.