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They didn't need a cooling process. The coffee was brewed and left in a pot on a warmer. They just needed to turn down the temperature on the warmer. They we
by jartelt 10y ago
They didn't need a cooling process. The coffee was brewed and left in a pot on a warmer. They just needed to turn down the temperature on the warmer. They were literally selling a drink that was hot enough to burn/melt flesh. They were told this practice was dangerous several times and multiple people were injured, yet McDonald's still refused to decrease the temperature. Sometimes a lawsuit is the only way to get a business to stop dangerous behavior.
- basseq 10y agoThere's so much disinformation on this case. For instance, I was once told that the McDonald's franchisee was violating even McDonalds policy by keeping his coffee "even hotter"—because he liked it that way. And that one of the outcomes of the case was McDonalds removing the temperature control from their coffee machines to ensure consistency. I have no idea if that's true, but I suspect not.