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> when we all recognize coffee is a hot substance. 190 degrees is not at all drinkable (though perfect for out of the brewer) and McDonalds had already receive
by smileysteve 10y ago
> when we all recognize coffee is a hot substance.
190 degrees is not at all drinkable (though perfect for out of the brewer) and McDonalds had already received complaints about it being too hot.
- mc32 10y agoSo are they supposed to have a "cooling process" to bring the temp down to a standard temp? If there is no such standards, it kind of leaves things undefined and perhaps we should have one, although I imagine a few coffee bars flouting the standard. The complaints may or may not be relevant, I think because you will have people complain it's not hot enough, or too hot, etc. and in terms of proportion to servings served it was a miniscule percentage. Never the less we all know from experience when we brew at home that coffee is hot. We know to be careful around the stove or range.
- bb88 10y ago>So are they supposed to have a "cooling process" to bring the temp down to a standard temp? No, just a warning label.
- jartelt 10y agoThey didn't need a cooling process. The coffee was brewed and left in a pot on a warmer. They just needed to turn down the temperature on the warmer. They were literally selling a drink that was hot enough to burn/melt flesh. They were told this practice was dangerous several times and multiple people were injured, yet McDonald's still refused to decrease the temperature. Sometimes a lawsuit is the only way to get a business to stop dangerous behavior.
- basseq 10y agoThere's so much disinformation on this case. For instance, I was once told that the McDonald's franchisee was violating even McDonalds policy by keeping his coffee "even hotter"—because he liked it that way. And that one of the outcomes of the case was McDonalds removing the temperature control from their coffee machines to ensure consistency. I have no idea if that's true, but I suspect not.
- ploxiln 10y agoNo coffee is drinkable for me when served, it's always at a temperature that will burn my tongue and gums. I always have to cool it down. A lot of people apparently like coffee hot, so they can take it to work or wherever and it's not luke-warm 30 minutes later. I'm not one of them, but that doesn't mean this apparently popular product variant should no longer be offered by any vendor. It's not like McDonald's has an effective monopoly on serving coffee ...