You missed the key here. Amazon does not instruct LMS to fire people, because coemployment. But it will inform LMS that they're failing to meet their contractu

You missed the key here. Amazon does not instruct LMS to fire people, because coemployment. But it will inform LMS that they're failing to meet their contractual obligation to hit the complaints target, and in completely unrelated news, here's a list of driver IDs and their complaint rates.