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Your customers may need to speak with their banks if they haven't requested activation of their cards for international transactions, since the transactions may
by moh_maya 10y ago
Your customers may need to speak with their banks if they haven't requested activation of their cards for international transactions, since the transactions may be flagged otherwise. This is a simple call; shouldn't take them more than 5-8 min depending on the bank.
In addition, 2-factor authentication (2FA; Verified by VISA; Mastercard Securecode) is mandatory for debit card based transactions. I don't think that's the case for credit cards, but I wouldn't be surprised if, in either case, banks decline to approve transactions from payment processors who don't support 2FA --> so perhaps this is something you could check with your payment processor?
paypal: Many banks in India don't allow transactions with Paypal (perhaps because of concerns of paypal's compliance with Indian banking guidelines), so Paypal is hit or miss.
- danieltillett 10y agoThis activation process is limited to a small number of cards only and I can’t find out any information if company credit/debit cards can be activated or just personal cards. I surely can’t be the first business in history to run into this problem?
- webtechgal 10y agoAFAIK, all credit cards should work directly - whether company or personal. So far as debit cards are concerned, to the best of my knowledge, such cards are issued to company/business accounts ONLY if the business is a sole proprietor type. If there are multiple people operating a business account, no debit cards are issued. Thus, a business account debit card is essentially the same as that of a personal account. HTH