You're sort of begging the question with the phrasing "known issues." If UPS knows but doesn't care that its drivers are knocking back 4 beers at lunch, that's

You're sort of begging the question with the phrasing "known issues." If UPS knows but doesn't care that its drivers are knocking back 4 beers at lunch, that's a separate problem from a simple distracted driver rear-ending someone. Here, once Uber found out there was an issue with right hook turns, they took steps to mitigate (instructing human drivers to take over in those situations and working on a software fix), so they're not ignoring known issues.