I think when a company sends email, they should treat it as a two-way communication medium. Doing anything else (a no-reply etc) makes it unnatural and sometim

I think when a company sends email, they should treat it as a two-way communication medium. Doing anything else (a no-reply etc) makes it unnatural and sometimes alienating. At the worst, atleast another email-address should be specified in the email, where a company representative can be contacted. Often a no-reply email gives a feel of "This is what I have to say, Please don't bother me with your thoughts/opinions/queries"