I had access to essentially this, but chat transcripts between cam site sales agents and buyers. I mined the data to present an expert system that was integrate

I had access to essentially this, but chat transcripts between cam site sales agents and buyers. I mined the data to present an expert system that was integrated into a chat program, which became an extremely believable first line of defense against harassment and unprofitable customers. The system would manage numerous chat profiles directly, and once someone interacted positively, they and their conversation were transparently handed off to a live person who could finish the sale before redirecting to a person on cam. The system handled both direct clients (i.e. from an adult ad on craigslist/backpage) and api-directed traffic (from porn sites). The volume of conversions went up by an order of magnitude for my client. tldr; those chat scripts on porn sites are sometimes real; sometimes people are silently replaced by machines; sometimes machines are silently replaced by people