I've talked to a restaurant owner that uses this. He said it's now a very large portion of his business and he's looking to hire more staff to stay open longer

I've talked to a restaurant owner that uses this. He said it's now a very large portion of his business and he's looking to hire more staff to stay open longer (currently pretty weird hours since its just him and a couple others). Because of the way it's setup, Amazon is more of the consumer than the boss. The only negative thing is some of the drivers don't use the heat bags correctly or toss the food around which ends up looking bad for the restaurants.