4 ms·

"Heaven forbid you have someone that wants to cling to Outlook as their mail client, because then you'll have a whole host of other issues." Here is the root o

by amaks 10y ago

"Heaven forbid you have someone that wants to cling to Outlook as their mail client, because then you'll have a whole host of other issues." Here is the root of your problem - your organization was in Exchange ecosystem before switching to G Suite. We use Google Calendar throughout (I worked at Google) and never had problems.

zaidf 10y ago
Here is the root of your problem - your organization was in Exchange ecosystem before switching to G Suite That is not his problem. That is google's problem. Ironically, thinking that this is the user's problem may be the root of google lagging in this area. Microsoft Exchange is deeply entrenched in the corporate world. When you send an invite to a client (or vice versa) and it fails due to integration issues, the typical client will be thinking "oh this is weird; I don't have issues with accepting or sending invites to anyone else!". You don't want to be that guy in your client's head.
manyxcxi 10y ago
We weren't. We started on G Suite, we had people (myself included except for personal stuff) who've always been on Exchange- but we as a company didn't start on it. The final straw really was the problems we were having with everyone else's Exchange systems. If I'm organizing a meeting from Google and you're a client of mine on Exchange, there is a high likelihood that if I have to update the meeting details or change times you will not be seeing the correct information on some or all of your devices. If we didn't have to interface with other companies, sure- we could live with it. But if I'm paying the exact same money or less to get a service that doesn't have these problems, why shouldn't I switch? It's not like I'm supporting the 'little guy' by choosing GOOG over MSFT.
chris_wot 10y ago
Our organisation extensively uses Google calendar and the UI that links itself to rooms is so bad that end users call the Service Desk just to make calendar bookings.

by amaks 10y ago

zaidf 10y ago

Here is the root of your problem - your organization was in Exchange ecosystem before switching to G Suite That is not his problem. That is google's problem. Ironically, thinking that this is the user's problem may be the root of google lagging in this area. Microsoft Exchange is deeply entrenched in the corporate world. When you send an invite to a client (or vice versa) and it fails due to integration issues, the typical client will be thinking "oh this is weird; I don't have issues with accepting or sending invites to anyone else!". You don't want to be that guy in your client's head.

manyxcxi 10y ago

We weren't. We started on G Suite, we had people (myself included except for personal stuff) who've always been on Exchange- but we as a company didn't start on it. The final straw really was the problems we were having with everyone else's Exchange systems. If I'm organizing a meeting from Google and you're a client of mine on Exchange, there is a high likelihood that if I have to update the meeting details or change times you will not be seeing the correct information on some or all of your devices. If we didn't have to interface with other companies, sure- we could live with it. But if I'm paying the exact same money or less to get a service that doesn't have these problems, why shouldn't I switch? It's not like I'm supporting the 'little guy' by choosing GOOG over MSFT.

chris_wot 10y ago

Our organisation extensively uses Google calendar and the UI that links itself to rooms is so bad that end users call the Service Desk just to make calendar bookings.