4 ms·

> I can't say MS is better at everything MS is way better at support, which is a crucial factor in business. Our small company we have found that G Suite had a

by CPAhem 10y ago

> I can't say MS is better at everything MS is way better at support, which is a crucial factor in business. Our small company we have found that G Suite had almost non-existent support from Google. Finding a human at Google to talk to, or even reply to a forum post is very difficult.

ohstopitu 10y ago
if you are paying for google apps, it's insanely easy to talk to Google Support[0]. I've contacted Google Support for a lot of issues (some insanely trivial, and some pretty complicated - both via phone and chat and they have yet to disappoint me). MS has always been in the enterprise world and they've honed their skills on it. But imo, G Suite is not too far behind when it comes to support - but it is lacking in other areas - like not having native apps. [0] https://support.google.com/a/?hl=en#topic=29157&contact=1 https://support.google.com/a/?hl=en#topic=29157&contact=1