3 ms·

So how does Unwaffle differ from Heap Analytics and Mixpanel?

• jasonkester 10y ago
  Focus. Those other things are good general purpose analytics tools of the "throw tons of datapoints at them and they'll give you pretty reports" variety. I think one of them can even track data for specific users. But they're all things to all people, whereas we're Onboarding & Lifecycle things for SaaS people. So we know and have opinions about things like Trials, paid vs trialing vs expired vs cancelled, etc. And while you can probably get some good actionable data out of those other tools with a bit of work, it won't be front and center on your dashboard right out of the box. With our thing, your overview screen will be filled with things you care about, no customization required. And there won't be any extraneous reports lying around that don't fit what you're doing.
  • OoTheNigerian 10y ago
    So one will still need one of those to keep tracking app usage post trial/conversion to paid?
    • jasonkester 10y ago
      Not for retention or lifecycle stuff, at least. Unwaffle also watches paid users as they churn away or stick around, and works the same magic on them.