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On an unrelated note, why on earth doesn't OVH have reoccurring billing. Every month I have to click on their email link and make sure that my server billing g

by aantix 10y ago

On an unrelated note, why on earth doesn't OVH have reoccurring billing. Every month I have to click on their email link and make sure that my server billing gets processed? It's so strange...

chrisper 10y ago
Maybe to encourage people to buy more months at once?
dqv 10y ago
They probably do it to reduce risk from chargeback fraud. Recurring payments run the risk of reversing multiple payments over a range. If someone files a chargeback dispute, OVH can dispute it by saying the customer authorized each charge.
- rconti 10y ago
  Makes sense. I also had recurring bills that kept getting paid for 4-5 months after my credit card number was stolen and I got a new number+card for the same account. It was so odd.
  - dqv 10y ago
    It's a feature! IIRC, if a business has a certain volume, they can make an agreement with certain card companies to have the subscription "forward" to the new card.
- dangerboysteve 10y ago
  if amazon, atlantic and DO can so this they can as well.
  - reitoei 10y ago
    They can probably absorb more fraud.
    - bdcravens 10y ago
      Yet all the time people compare them to those services.
- reitoei 10y ago
  They should be using an indemnified payment service. Maybe not cost effective enough for them.
throwaway-hn123 10y ago
You can set up recurring billing - OVH calls it automatic renewal - I've got this set up, and they collect payment for my VPS and dedicated server with this method
- aantix 10y ago
  It's only for their dedicated cloud product. http://docs.ovh.ca/en/faqs-renew-servers.html http://docs.ovh.ca/en/faqs-renew-servers.html Every month, I have to click on some invoice, enter CC details (even though I went through the process of saving those creds once). UGH, so annoying. They're going to lose my business one day just because I'm going to forget..
  - throwaway-hn123 10y ago
    I have a dedicated server and a VPS. Both renew automatically (at least here in the UK)
zanek 10y ago
I've asked OVH about this many times, and they keep saying they'll get it. I'm actually going to leave OVH because of this and other issues. Its super annoying

by aantix 10y ago

On an unrelated note, why on earth doesn't OVH have reoccurring billing. Every month I have to click on their email link and make sure that my server billing gets processed? It's so strange...

chrisper 10y ago

Maybe to encourage people to buy more months at once?

dqv 10y ago

They probably do it to reduce risk from chargeback fraud. Recurring payments run the risk of reversing multiple payments over a range. If someone files a chargeback dispute, OVH can dispute it by saying the customer authorized each charge.

rconti 10y ago
Makes sense. I also had recurring bills that kept getting paid for 4-5 months after my credit card number was stolen and I got a new number+card for the same account. It was so odd.
- dqv 10y ago
  It's a feature! IIRC, if a business has a certain volume, they can make an agreement with certain card companies to have the subscription "forward" to the new card.
dangerboysteve 10y ago
if amazon, atlantic and DO can so this they can as well.
- reitoei 10y ago
  They can probably absorb more fraud.
  - bdcravens 10y ago
    Yet all the time people compare them to those services.
reitoei 10y ago
They should be using an indemnified payment service. Maybe not cost effective enough for them.

throwaway-hn123 10y ago

You can set up recurring billing - OVH calls it automatic renewal - I've got this set up, and they collect payment for my VPS and dedicated server with this method

aantix 10y ago
It's only for their dedicated cloud product. http://docs.ovh.ca/en/faqs-renew-servers.html http://docs.ovh.ca/en/faqs-renew-servers.html Every month, I have to click on some invoice, enter CC details (even though I went through the process of saving those creds once). UGH, so annoying. They're going to lose my business one day just because I'm going to forget..
- throwaway-hn123 10y ago
  I have a dedicated server and a VPS. Both renew automatically (at least here in the UK)

zanek 10y ago

I've asked OVH about this many times, and they keep saying they'll get it. I'm actually going to leave OVH because of this and other issues. Its super annoying