Annoyingly, though, the two companies still don't talk when it comes to reservations. Recently I missed a flight from Portland, and since it was very close to t

Annoyingly, though, the two companies still don't talk when it comes to reservations. Recently I missed a flight from Portland, and since it was very close to the time the flight left they rebooked me on another flight. I asked both the Virgin and Alaska desks if I could get a flight on Alaska since it was earlier than the next Virgin flight (the next morning) but they don't communicate in that way and couldn't transfer it. They also said it'll be a year or two before the two systems merge to allow such a thing. However, besides that slight inconvenience (which would rarely matter anyway) both of the company's customer services are great. Alaska is always great, on and off board, and Virgin is a pleasure to fly with because of their newer planes amongst other things. Hopefully the merger makes them both better than the already good level they are.