As someone who casually sells their old computers/phones on the internet, eBay is completely useless for something like this. It's frustrating that they adverti

As someone who casually sells their old computers/phones on the internet, eBay is completely useless for something like this. It's frustrating that they advertise it on TV as a place to sell old equipment, actually trying is futile. Their fee structure is pretty bad (10% of the the sale price?!) compared to just selling it locally on Craigslist if you are in a big metro. The eBay UI to figure all of this out is even less so, and I had to resort to Google to figure basic information. Less than 24 hours after listing an iPhone 6s for sale, it was 'bought' by someone who was an obvious scammer. They reached out and asked for my direct PayPal email, citing that eBay was broken. Of course, I told them to pay through eBay or I wouldn't ship the phone. Immediately after this, I reached out to customer support and reported the account. This did absolutely nothing - the sale was locked up for a week "pending payment" until the buyer 'reported their account stolen' and the sale was reversed. Nobody responded to my ticket, absolutely nothing happened. I ended up selling it in that time frame locally in less time than it took to deal with all of the eBay BS, and I was able to get something like $50 more.