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Alaska delivers a consistent passable product. Think Starbucks, not your local independent hipster coffee shop. It's going to taste the same at every store in t
by koenigdavidmj 10y ago
Alaska delivers a consistent passable product. Think Starbucks, not your local independent hipster coffee shop. It's going to taste the same at every store in the world. Not amazing, not terrible.
* No shiny screens or anything. Chair, outlet, coke. That's good enough for me.
* Free gate-checking if you volunteer before attempting to board.
* Their carry-on size limit hasn't been reduced to absurdity, unlike American. I was flying out of JFK terminal 8, and apparently their size is small enough that even the TSA agent, at a glance, tried to stop me, only relenting after we walked over to the Alaska counter and had one of their counter people confirm it.
- Fomite 10y agoThe chairs are also pretty damned comfortable as far as coach seats go. I'll take the extra inch over a screen.
- johansch 10y agoI think that summarizes their operations quite well: "consistently passable". I get the feeling their customer experience, like many other older american airlines are, is designed after listening more to the aging flight crews (and in no-doubt also after many negotiations with their union) than to the passengers.