I would second this point, and add these skills can be learned. Here's a great book: https://www.amazon.com/How-Win-Friends-Influence-People/dp/0671027034 htt

I would second this point, and add these skills can be learned. Here's a great book: https://www.amazon.com/How-Win-Friends-Influence-People/dp/0671027034 https://www.amazon.com/How-Win-Friends-Influence-People/dp/0...