Analyzing churn is tricky and can be easily misinterpreted by management. This reminds me of what was revealed from studies in behavioral sciences and presente

Analyzing churn is tricky and can be easily misinterpreted by management. This reminds me of what was revealed from studies in behavioral sciences and presented by Dan Ariely: https://www.youtube.com/watch?v=Q92BqouxyX4 https://www.youtube.com/watch?v=Q92BqouxyX4