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I am a Surface convert after Apple discontinued OS support and updates for my still powerful, healthy, relatively new Macbook. Surface is much more flexible an

I am a Surface convert after Apple discontinued OS support and updates for my still powerful, healthy, relatively new Macbook. Surface is much more flexible and provides a greater degree of customization. It is the perfect hybrid between and tablet and a laptop device. I'm just as comfortable using it as a consumption device on the couch as I am using it as a production device on a desk. It really feels like Apple has become more and more hostile to the "production" crowd as a means of catering to the consumption crowd. I love their hardware but the company and it's attitude towards customers can take a hike.

matt_wulfeck 10y ago
What do you mean by "attitude towards customers"? This has always been a selling point for me. Especially if I have an issue with a device, I can get it solved quickly without being made to feel stupid by a CSR.
eddieroger 10y ago
Which MacBook are you using that you consider "relatively new," but Apple stopped supporting? In my experiences with Apple, support has gone on for years, and in the case of my original iBook, a full decade. It has gotten shorter over the last few years, but Sierra officially supports computers from 2009, which after 7 years I don't consider new any more.
- slantyyz 10y ago
  AFAIK, the 2011 MBPs are no longer supported for hardware repairs (although they will run the latest OS). Maybe that's what the parent is referring to? FWIW, the 15" 2011 MBPs with the i7 quad cores, GPU issues aside, are still pretty fast when compared to the latest Macs using the ultrabook CPUs.
  - djrogers 10y ago
    > AFAIK, the 2011 MBPs are no longer supported for hardware repairs (although they will run the latest OS). Maybe that's what the parent is referring to? The GGP specifically stated that "Apple discontinued OS support and updates". This is either incorrect, or the GGP has a very different definition of "relatively new" than I do - with 7 year old hardware being supported on Sierra, he'd have to be talking about something 8+ years old...
  - eddieroger 10y ago
    The explicitly said "Apple discontinued OS support." That's just false, unless the machine in question is over 8 years old, which is not new.
namlem 10y ago
I love my SP4, but after having owned one for a while, I would absolutely not buy one if not for the inking. It's just so goddam buggy. It constantly has some issue, whether it's the keyboard not connecting or some Windows chrome element glitching out, or failing to restart when I tell it to. It's still worth it to me though, because the ability to write and draw are super nice, and it's great for reading and highlighting documents. MS needs to drastically improve the Polish of their products if they want to win more customers from Apple though.
st3v3r 10y ago
"I am a Surface convert after Apple discontinued OS support and updates for my still powerful, healthy, relatively new Macbook." Which one? Cause anything they discontinued support for isn't really "relatively new". "It really feels like Apple has become more and more hostile to the "production" crowd" I absolutely do not buy this argument at all. Usually it's made by people who's definition of "production crowd" is so narrow as to only include what they do.
eddieh 10y ago
My 2008 MacBook got updates until Sierra. 8 years is an excellent lifetime for a entry level laptop.
- shiftpgdn 10y ago
  2008 MacBook airs stopped getting support in 2012 for Mountain Lion. Just 4 years of ownership until a device becomes "antiquated" is very frustrating.
  - eddieh 10y ago
    Dang, yeah the early 2008 MacBook Air (MacBookAir1,1) had an unusually short life. Looks like the late 2008 MacBook Air (the next iteration MacBookAir2,1) would have had an 8 year life. I guess the upgraded Penryn processor and NVIDIA GeForce 9400M made all the difference.

matt_wulfeck 10y ago

What do you mean by "attitude towards customers"? This has always been a selling point for me. Especially if I have an issue with a device, I can get it solved quickly without being made to feel stupid by a CSR.

eddieroger 10y ago

Which MacBook are you using that you consider "relatively new," but Apple stopped supporting? In my experiences with Apple, support has gone on for years, and in the case of my original iBook, a full decade. It has gotten shorter over the last few years, but Sierra officially supports computers from 2009, which after 7 years I don't consider new any more.

slantyyz 10y ago
AFAIK, the 2011 MBPs are no longer supported for hardware repairs (although they will run the latest OS). Maybe that's what the parent is referring to? FWIW, the 15" 2011 MBPs with the i7 quad cores, GPU issues aside, are still pretty fast when compared to the latest Macs using the ultrabook CPUs.
- djrogers 10y ago
  > AFAIK, the 2011 MBPs are no longer supported for hardware repairs (although they will run the latest OS). Maybe that's what the parent is referring to? The GGP specifically stated that "Apple discontinued OS support and updates". This is either incorrect, or the GGP has a very different definition of "relatively new" than I do - with 7 year old hardware being supported on Sierra, he'd have to be talking about something 8+ years old...
- eddieroger 10y ago
  The explicitly said "Apple discontinued OS support." That's just false, unless the machine in question is over 8 years old, which is not new.

namlem 10y ago

I love my SP4, but after having owned one for a while, I would absolutely not buy one if not for the inking. It's just so goddam buggy. It constantly has some issue, whether it's the keyboard not connecting or some Windows chrome element glitching out, or failing to restart when I tell it to. It's still worth it to me though, because the ability to write and draw are super nice, and it's great for reading and highlighting documents. MS needs to drastically improve the Polish of their products if they want to win more customers from Apple though.

st3v3r 10y ago

"I am a Surface convert after Apple discontinued OS support and updates for my still powerful, healthy, relatively new Macbook." Which one? Cause anything they discontinued support for isn't really "relatively new". "It really feels like Apple has become more and more hostile to the "production" crowd" I absolutely do not buy this argument at all. Usually it's made by people who's definition of "production crowd" is so narrow as to only include what they do.

eddieh 10y ago

My 2008 MacBook got updates until Sierra. 8 years is an excellent lifetime for a entry level laptop.

shiftpgdn 10y ago
2008 MacBook airs stopped getting support in 2012 for Mountain Lion. Just 4 years of ownership until a device becomes "antiquated" is very frustrating.
- eddieh 10y ago
  Dang, yeah the early 2008 MacBook Air (MacBookAir1,1) had an unusually short life. Looks like the late 2008 MacBook Air (the next iteration MacBookAir2,1) would have had an 8 year life. I guess the upgraded Penryn processor and NVIDIA GeForce 9400M made all the difference.