I said that I was looking to use their CDN service, but I couldn't find some information that I needed to evaluate their service. I really don't understand you

I said that I was looking to use their CDN service, but I couldn't find some information that I needed to evaluate their service. I really don't understand your "how would answering that question be in Akamai's interest?". Isn't that what companies do, getting clients..? You also said that contacting Akamai would indeed be the right thing to do, but then you're implying that they have no interest in replying to a prospect's query? I'm confused.