3 ms·
Agreed. I hadn't been a fan of Moto for quite a while, partly thanks to their association with the obnoxious "DROOOIIIIID" phones they manufactured for Verizon
by soylentcola 10y ago
Agreed. I hadn't been a fan of Moto for quite a while, partly thanks to their association with the obnoxious "DROOOIIIIID" phones they manufactured for Verizon. Overall they just hadn't been impressing me at all.
But when I broke my Nexus 5 I needed a replacement. The Nexus 6 was a bit larger than I was interested in buying and at $650 it cost a bit more than I wanted to pay for a device I was not really too keen on.
Enter the Moto X (2014 version) which was essentially a smaller version of the Nexus 6 for around $450. OS was all-but-stock Android and updates seemed to be almost as fast as Nexus devices thanks to Moto Mobile's Google ownership. Picked one up and it was one of the better phones I've owned. A little while later, I picked up a Moto360 on sale for $125 because I had some "play money" and the itch for a new gadget to play with.
The phone was great but over time updates slowed as Google sold them off. Then my watch started crapping out due to a defect and I had to deal with the new Lenovo-owned support team.
Dealing with that support department was miserable. Google has a bad rep in this department but it's nothing compared to the "new" Moto. It took me months to set up an RMA and get the issue resolved as their website constantly crapped out or failed to work properly while setting up the RMA. Their support techs were either unavailable or unable to offer assistance.
After that phone, their later offerings got rid of the near-stock at a good price that made the Moto X so attractive and as things went on, they continued to move toward mediocrity.
This time around, I bit the bullet and paid "iphone money" for a Pixel. So far, other than the bland design it's been an excellent device. And while I would've loved a return to the almost-flagship-for-half-the-cost of the Nexus 4 and 5, in the end, I found that I'd rather pay an extra $200 for something I use daily for 2+ years rather than suffer the delayed updates and poor support.