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> It is reasonable to keep up-to-date with Mac hardware if you use computers a lot. If things go wrong, it is far easier to take the laptop to the Genius Bar th
by nezza-_- 10y ago
> It is reasonable to keep up-to-date with Mac hardware if you use computers a lot. If things go wrong, it is far easier to take the laptop to the Genius Bar than options for other laptops.
To be honest, the best service I so far was with my Lenovo machines.. Next-(work-)day technician on site, whether I'm at a customer or at home.
Now with my MacBook Pro with Apple Care they have to send it in to replace the screen.. (According to the Apple Store personell here at least)
- hvidgaard 10y agoOnly if you have the right warrenty. But when you do, they take care of you. I had a defective touchpad, but it was usable with a mouse. The technician arrived at my work, and while I was in a meeting, he switched it. Done. My coworker had his screen replaced the same way. The cost of not having a machine for even just a week, means it makes more business sense to simply buy a new machine, so this next-day onsite warrenty, is worth every penny unless you have a lot of machines and can realistically buy more machines as spares and come out ahead.
- davidf18 10y agoI had Thinkpads until 2011. For hardware repairs I couldn't do myself there was an authorized dealer not far from work who would order the replacement parts (e.g., motherboard) and I'd bring it in for quick repair. With Apple for a major repair, I dropped it off at my nearby Apple Store on a Monday and had it mid-day on Wednesday.