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Interesting, if the price rises do you pass that on to the customer too or do you take the hit?
by BigJono 10y ago
Interesting, if the price rises do you pass that on to the customer too or do you take the hit?
- seanlinehan 10y agoDepends on the situation. Our rates have expiration dates attached to them, so if the price went up before our negotiated rate expired, we will eat it. If the rates expired, we leave it to the judgment of their account manager on what to do.
- ohstopitu 10y agojust out of curiosity - the value that your customers see...is it actual cost + your fee? (hence you can collect the fee even if the actual cost reduces?)
- seanlinehan 10y agoYeah, classic brokerage biz model. We contract in bulk with asset owners and sell piecemeal.