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As a counter example, I had a terrible issue with my Nexus 5x, upgraded to 7.0, phone bricked itself while I was traveling. Got home, contacted customer support
by crisnoble 10y ago
As a counter example, I had a terrible issue with my Nexus 5x, upgraded to 7.0, phone bricked itself while I was traveling. Got home, contacted customer support at 7 A.M., they informed me that my warranty had expired the day before, literally 7 hours ago. They refused to budge, left a very sour taste in my mouth.
- cylinder 10y agoAlways escalate is my motto.