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Google does not sell the phone in Australia. You are buying it from Google Singapore and it is shipped from Hong Kong. It is charged in Australian dollars by an
by mianos 10y ago
Google does not sell the phone in Australia. You are buying it from Google Singapore and it is shipped from Hong Kong. It is charged in Australian dollars by an offshore credit card processor so you will also pay a non Autralian card processing fee. I did and ended up paying more than what they sell for in Australia.
If you buy the phone from an Australian store or through the Australian carrier Telstra, yes you have consumer rights and very strong ones.
If you bought it from the Australian Play Store, you have no rights except those in the country of origin. For shits and giggles have a try at getting them to tell you where you bought it from, it seems to be a question that is on script 'don't answer'.
- shakna 10y agoThe script may say not to answer, but contact the ACCC. You absolutely have consumer rights here, even if purchased overseas. They shipped it to you here in Australia, so are beholden to the rules. Valve, Yellow Pages and other overseas companies have been punished for ignoring those rules.