And they likely do have good support. I'll just never know, because it's not worth the time to find out (and potentially be wrong) when I can use services from

And they likely do have good support. I'll just never know, because it's not worth the time to find out (and potentially be wrong) when I can use services from providers with a reputation for good support (and who gave me good support for years prior on their other product lines -- something Google definitely hasnt done).