I've always had similarly positive experiences with Google hardware support. I dropped a Nexus 5 a year (and a few days) after I'd bought it - only time I've e

I've always had similarly positive experiences with Google hardware support. I dropped a Nexus 5 a year (and a few days) after I'd bought it - only time I've ever shattered a screen. They sent me a refurb replacement immediately, no charge.