Try to close your AMEX account, then watch the veil of friendliness drop. I had two accounts and called to close one. The lady yelled at me (yelled!) because I

Try to close your AMEX account, then watch the veil of friendliness drop. I had two accounts and called to close one. The lady yelled at me (yelled!) because I didnt feel like I needed to give them a reason for closing the account beyond "I dont want it anymore".