It's not the first bad story of Pixel support I've ready, and for the money you have to pay for a Pixel, I think it's a deal killer for me. I will say that I h

It's not the first bad story of Pixel support I've ready, and for the money you have to pay for a Pixel, I think it's a deal killer for me. I will say that I had my Nexus 5 replaced twice, the last time was on the last possible day of the year warranty (I didn't realize it until the guy told me I'd called a few hours before my support ran out). Both times I got a new unit (refurb that was like new?) sent to me, before I sent my 5 back. Once I got the new 5, I boxed up and send the old one back. I would have had to pay for the new phone had I not returned it after 30 days. My question: why don't they do this with the Pixel? Was this part of the Nexus support plan?