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Mine does too, I'm on the phone with Verizon ordering a replacement. My problem, the audio just went out all of a sudden with a pop when I was on a call. Now no
by hagope 10y ago
Mine does too, I'm on the phone with Verizon ordering a replacement. My problem, the audio just went out all of a sudden with a pop when I was on a call. Now none of the audio works. I started with Support on Google, they were good, then I transferred to Verizon, they were good too.
- Lewisham 10y agoI had a Pixel which literally slipped half an inch to the floor and the screen cracked. Verizon told me that it was damage that I did and thus they wouldn't replace it. I complained that no phone should just crack from such a small fall; that the phone isn't made right if that happens. No dice. Had to replace the screen. Which I did. Then I returned it for an iPhone SE. And that iPhone has survived much harder drops with no damage whatsoever.
- jc4p 10y agoHow much did you pay to get it replaced? Did you use ubreakifixit? My Pixel died in a similar way, fell out of my hand while pulling out of my pocket, fell on the floor, screen dead. I went back to my iPhone 6s but the day after my Pixel died my Daydream headset arrived and I'd really like to try it at least once...
- Lewisham 10y agoubreakifixit is the only place that can do a glass replacement and keep it with warranty. If your screen is dead, and not just your glass cracked, I don't know. A screen replacement was $160.