I can echo this. Even in India - Dell replaced my wife's motherboard which was slightly out of warranty by sending a tech. support to our home with replacement

I can echo this. Even in India - Dell replaced my wife's motherboard which was slightly out of warranty by sending a tech. support to our home with replacement motherboard. On other hand - I have written a entire blog article about how shitty Apple customer care in India is - http://gnufied.org/2011/08/30/the-applecare-story/ http://gnufied.org/2011/08/30/the-applecare-story/