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I'll second this. Dell sent a contractor to my home on Thanksgiving day to replace a laptop screen on my kitchen table. It took under an hour to replace. I've
by FooNull 10y ago
I'll second this. Dell sent a contractor to my home on Thanksgiving day to replace a laptop screen on my kitchen table.
It took under an hour to replace.
I've never seen that level of service from any other company, period.
- keevie 10y agoLenovo has been exactly the same for me, with their onsite + accidental damage protection. For the same price as applecare, I've more than once broken my laptop screen from a drop, and someone is at my house the next day with a new screen.
- AstroJetson 10y agoLenovo has been amazing for me too. It's the reason why I buy nothing but them for my company.
- Esau 10y agoI just wish they would do something about their website. I find it to be awful.
- obtino 10y agoExcept their build quality isn't on par with Dell and Apple.