Dell also send out parts no-questions-asked if you don't mind fitting them yourself, which is pretty great when you know exactly which part you need and what to

Dell also send out parts no-questions-asked if you don't mind fitting them yourself, which is pretty great when you know exactly which part you need and what to do with it. I assume that's why there are so many new Latitude/Precision keyboards on eBay at any given time (people bullshitting their way to getting spares and then selling them on).