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that... sounds too good to be true. could you provide any references on what the actual consequences of this warranty are?

• shakna 10y ago
  The guarantees can be seen here [0]. Personally, I've never needed to test it, as mentioning the Consumer Rights Commission is enough to make the worst of businesses suddenly become your best friend. However, a little research shows: The ACL will assist if the business refuses to honour the guarantee. [0] > "If we find that a retailer is not honouring the obligations imposed on the retailer under the consumer guarantee provisions of the Australia consumer law then the ACCC will take action to deal with those issues," Mr Samuel said. Optus, a sizeable telecom, got a decent fine for hiding stuff in fine print. > The ACCC has already been busy enforcing a prohibition on false, misleading or deceptive claims, with Optus recently agreeing to pay $178,200 in fines for potentially misleading consumers with some of its phone cap advertising. There's actually a TV show revolving around this stuff [1], so I'd say its relatively enforced. [0] http://www.abc.net.au/news/2011-06-07/broken-but-out-of-warranty-you-still-have-rights/2749924 http://www.abc.net.au/news/2011-06-07/broken-but-out-of-warr... [1] http://www.abc.net.au/tv/thecheckout/ http://www.abc.net.au/tv/thecheckout/